The PC Surgeon® Privacy Policy

This Privacy Policy may be amended or replaced by another Privacy Policy. In this Privacy Policy, references to "we" and "us" are to Station 42 LTD T/A as the PC Surgeon® (Company 11926781) and 'Surgeon' is our name for an engineer. Our registered address is 159 High Street, Barnet, Hertfordshire, England, EN5 5SU.

Our Privacy Policy
The term “personal data” in this Policy refers to information that can be used to identify you. The PC Surgeon® will not process your personal data without your consent. Your use of the PC Surgeon website, creating an account or booking an appointment is consent to this Privacy Policy. We fully comply with recognized standards of privacy and ensure compliance by our staff with strict standards of security and confidentiality.

We only see your data
The PC Surgeon® will not sell, share, or otherwise distribute your personal data to third parties outside the PC Surgeon and its companies. You can always revoke your consent at a later date. If consent is revoked the PC Surgeon® may not be able to carry out its services and your data will be removed from their systems.

Your right to access your data
You have the right to update your personal data or to require its deletion. If you wish to access or correct your personal data held by us, please contact the PC Surgeon®.

Data collection and “Cookies”
When you visit our website we do not collect any personal data from you unless otherwise authorized by you, eg when you create an account or book an appointment. Anonymous information is processed by the PC Surgeon® to help improve the contents of the site and to compile aggregate usage statistics about our site for internal, market research purposes. In so doing, the PC Surgeon may install “cookies”. A “cookie” is a small piece of information which is sent to your browser and stored on your computer’s hard drive. You can set your browser to notify you when you receive a “cookie”, this will enable you to decide if you want to accept it or not.

The PC Surgeon® does not collect personally identifiable information of those under 18 years of age. If someone under 18 has set up an account, please contact the PC Surgeon®

How we use your data
The PC Surgeon® processes personal data for specific and limited purposes which we inform you about when we ask you for information. The information you send to the PC Surgeon® is used only to either help generate a quotation or to process your order, and is otherwise kept private. The PC Surgeon® keeps your data only for as long as is reasonably needed for such purposes and in accordance with any legal or documentation retention requirements.

Contacting you
The PC Surgeon® does not spam, however if the PC Surgeon® believes that a certain product, service, offer or information is of importance to you it reserves the right to inform you by e-mail or text whilst giving you the choice of opting out of such service. The PC Surgeon® also reserves the right to contact you by email or text asking for your comments, feedback and experience of using the PC Surgeon®.

Data is kept securely and confidentially
To ensure the confidentiality and security of the personal data we collect, access to this data is strictly only for those employees who need it and to who have been trained to handle such data properly. If an employee breaches our policies and procedures he/she will be disciplined accordingly. While we cannot guarantee against any loss, misuse or alteration to data, we try to prevent such unfortunate occurrences.

Contacting the PC Surgeon®
If you have any queries or complaints about this Privacy Policy, or if you would like to make any recommendations or comments, please contact the PC Surgeon. Please refer to this page from time to time to review these and other new features.