Tech Support Plans: Home Users

    Prepaid Tech Support Plans

    Reliable, Flexible, & Affordable IT Support

    At The PC Surgeon, we understand that home users require dependable and accessible tech support without the commitment of long-term contracts. Our prepaid tech support plans are designed to offer you flexibility and peace of mind. Simply choose a plan that suits your needs and enjoy its benefits for 12 months.

    Each support ticket is valid for a 30-minute session and can be utilized in-store, over the phone, or via remote support. As a valued customer, you’ll also receive exclusive discounts on our services and access to special promotions throughout the year.

    Remote Support Agent

    About Our

    Tech Support Plans

    How It Works

    + T & C's

    Extras

    Trust our technicians to deliver expert repairs and IT solutions for all your devices, backed by years of experience and a stellar reputation.

    • Choose Your Plan: Select the plan that best fits your needs.
    • Book a Session: Redeem a ticket by scheduling an appointment.
    • Get Support: Receive expert assistance in-store, over the phone, or remotely.
    • Enjoy Benefits: Take advantage of service discounts and priority scheduling.

    Additional to The PC Surgeon terms and conditions:

    • Only a single ticket to be used per appointment/booking.
    • Each ticket covers a 30-minute session; additional time will incur additional fees.
    • Tickets are valid for in-store, phone, or remote support sessions.
    • Discounts apply to labour charges only.
    • Tickets are valid for 12 months from the purchase date.
    • Unused tickets are non-transferable and non-refundable.
    • Call-out services are not included in these plans.
    • Once a Tech Support Plan has been purchased, it cannot be refunded or cancelled.
    • We have the right to refuse tickets at any time.

    Other services & fee outside of the plans:

    • Call outs are £75/hr.
    • Adhoc/custom work/support in store £60/hr.
    • Additional 30 min support £35.

    Skilled Technicians

    Experienced & skilled experts offering assistance for a wide range of tech problems.

    Personal Service

    We assess each customer’s unique needs to deliver personalised IT solutions.

    Quality Guarantee

    We pride ourselves on delivering quality repairs & services backed by a satisfaction guarantee.

    Tech Support Plans

    Tech Support Plans - Home Users

    95

    Starter Pack

    • 3X Support Tickets
    • 10% OFF All Services (Labour Only)
    • Use In Store or Remotely
    • Devices Supported:
    Get Started

    145

    Standard Pack

    • 5X Support Tickets
    • 15% OFF All Services (Labour Only)
    • Use In Store or Remotely
    • Devices Supported:
    Get Started

    195

    Premium Pack

    • 7X Support Tickets
    • 20% OFF All Services (Labour Only)
    • Use In Store or Remotely
    • Devices Supported:
    Get Started

    Need reliable computer repair & IT support in Whetstone?

    Explore The PC Surgeon’s flexible Tech Support Plans for home users. Get prepaid I.T. support with no hidden fees—perfect for repairs, troubleshooting, setups & remote help. Ideal for individuals, families, or home offices. Book a plan today.

    Not sure what’s wrong? Call 020 7998 0104 and speak with a tech expert.

    Book a service online, call us on 020 7998 0104 or message us on WhatsApp 07983 749829 today!

    Book Apt